Visitor Guidelines

As part of the province's continued reopening, Woodingford Lodge has opened up visitation to include both indoor and outdoor options. In order to keep residents, staff and visitors safe, we will require all visitors to follow the below guidelines specific to the visit type requested.

We are also continuing to offer additional methods for friends and family to connect with residents at Woodingford Lodge. These options include: sending them a letter, scheduling a Skype/Facetime call or by making an on-site telephone call. For more information on the different types of visits and a list of expectations for each method please review the "Which visit is best for me" guide. To discuss outdoor visits, or any of the other options listed above, and to set up a suitable time for both you and the resident, please call your Woodingford Lodge location.

For more information about Oxford County's COVID-19 response, please visit www.oxfordcounty.ca/covid-19

As of July 22, 2020 Woodingford Lodge is once again able to offer indoor visiting with residents. Please note there are strict guidelines that visitors must follow in order to come into a Woodingford Lodge home for an indoor visit.

Guidelines for entering Woodingford Lodge buildings for indoor visits are as follows:

Visitors must have a negative COVID-19 test completed within the last two weeks prior to the scheduled visit
Visitors must pass the general health screening questions at the door and have their temperature taken
Woodingford Lodge will provide visitors with a surgical mask for their visit, as well as handouts outlining proper infection control
Each resident may have up to two (2) visitors at a time
Appointments are not necessary, and will be on a first-come, first-serve basis
- Indoor visiting hours will be offered for three (3) timeframes daily. At the end of each timeframe, an announcement will remind visitors that it is time to leave the building. Visiting hours will be:
  - 9:30 a.m. - 11:30 a.m.
  - 1:30 p.m. - 4:00 p.m.
  - 6:30 p.m. - 8:00 p.m.
- Woodingford Lodge will cap the number of visitors allowed in the building at one time to the following per site:
  - Woodstock: 75 visitors
  - Ingersoll: 30 visitors
  - Tillsonburg: 30 visitors
Visits will not be confined to resident rooms. Visitors may take their loved one for a walk in the courtyard or around the perimeter of the building. Physical distancing must be maintained from other residents and staff at all times.
Visitors are not permitted to take their loved one off the grounds of Woodingford Lodge
Hugs are allowed, but masks must be kept in place at all times.
Beginning Tuesday, July 21, 2020 - Visitors who plan to return to Woodingford Lodge for additional indoor visits will be asked to schedule themselves for their next subsequent COVID-19 swab test at our own swab clinic.
- Clinics will be offered by appointment
  - Woodstock:Tuesdays and Thursdays from 11am to 3pm (phone: 519-421-5556 "0")
  - Ingersoll: Tuesdays only, 10am to 3:30pm (phone: 519-485-7053 "0")
  - Tillsonburg: Tuesdays only, 10am to 3:30pm (phone: 519-688-4874 "0")
- Please call us to book an appointment or to discuss your specific circumstances as we try to accomodate your swabbing needs.

NOTE: FOR VISITORS PLANNING TO BRING FOOD ITEMS

Woodingford Lodge will be relaxing restrictions on visitors bringing in items such as fast food, coffee/teaproducts and gift, with extra sanitzation precautions required. Please speak to a Woodingford Lodge employee if you wish you bring in these types of items for your visit. There will no longer be a holding period on items brought in by families. Woodingford Lodge does reserve the right to refuse items from certain restaurants/fast food chains etc. should we become aware of active COVID-19 cases at these establishments.