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Departments and Offices

Oxford County is the regional government to eight local area municipalities and is responsible for providing a range of services to the community, including water and wastewater, transportation, human (social) services, paramedic services, long-term care, provincial offences administration, library and more. 

Oxford County Customer Service, located at the Oxford County Administration Building located in downtown Woodstock, is a key point of contact for programs and services. Some service requests can also be accessed online through Service Oxford
   

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Benjamin Addley
Chief Administrative Officer
CAO/Clerk's Office

Melissa Abercrombie
Director, Public Works

Mark Dager
Director, Long Term Care/Woodingford Lodge

Ryan Hall
Director/Chief, Oxford County Paramedic Services

Carolyn King
Director of Financial Services/Treasurer

Paul Michiels
Director, Community Planning

Amy Smith
Director, of Corporate Services and Human Resources

Rebecca Smith
Director, Human Services

Lisa Marie Williams
CEO & Chief Librarian, Oxford County Library

 

Office of the Chief Administrative Officer (CAO)

The Chief Administrative Officer (CAO) is the most senior, non-elected officer for the County charged with exercising general control and management of the affairs of the municipality in accordance with Council-approved policy and in a professional, effective, efficient and customer-oriented manner.

Reporting to Council and the County Warden, the CAO draws upon the expertise of staff through the Senior Management Team comprising seven department heads. Acting as the main resource to Council, the CAO must remain current on existing and proposed legislation in order for Council to make informed decisions. The CAO works closely with the County Warden, attending all meetings of County Council as well as any meetings held with senior government officials and ensuring the Warden is provided with any pertinent data required to enable Council to make well informed decisions.

Benjamin Addley
Chief Administrative Officer
Oxford County
21 Reeve Street, P. O. Box 1614
Woodstock, Ontario
N4S 7Y3
519-539-9800 | Direct: 519-539-0015, ext. 3000
baddley@oxfordcounty.ca

The CAO Department consists of: 

    • Clerk's Office
    • Strategic Communication and Engagement
    • Strategic Initiatives and Intergovernmental Relations
    • Tourism
    • Provincial Offences Administration
    • Records Management and Archives

     
Clerk's Office

The primary role of the Clerk is to perform the statutory duties assigned to the position by provincial legislation (the Municipal Act and other related Acts and Regulations) and Council.

The Clerk oversees and manages the legislative process and related activities of Council, providing secretarial support including the preparation of Agendas, Minutes, Reports and By-laws. The Clerk is also responsible for the communication of Council directives and actions both internally and externally and is the custodian of all corporate records such as Minutes and By-laws. The Clerk is the contact for receipt of correspondence and requests for delegation status for Council meetings.

Lindsey Mansbridge
Clerk
Oxford County
21 Reeve Street, P. O. Box 1614
Woodstock, Ontario
N4S 7Y3
519-539-9800 | Direct: 519-539-0015, ext. 3001
lmansbridge@oxfordcounty.ca 

 

The Community Planning Office plays a central role in the planning and management of new development in the County. Each development proposal is evaluated according to its compatibility with adjacent land uses, as well as Oxford County’s social, economic, heritage and natural environments.

Some of the services provided include: 

    • Forecast population and land needs
    • Develop land use and resource policies
    • Conduct research
    • Prepare by-laws
    • Evaluate development proposals
    • Assist in groundwater protection

Corporate Services and Human Resources focuses on supporting internal services, area municipal services and the public.

The Corporate Services and Human Resources department consists of:

    • Human Resources
    • Business Systems, including GIS, Project Management, Business and Policy Analysis
    • Information Technology
    • Customer Service
    • Oxford County Library

Financial Services is responsible for Oxford County's business plan and budget and other financial services. Areas of responsibility include: 

    • Administration of corporate policies
    • Financial recording and reporting
    • Preparing budgets
    • Long-term financing
    • Managing investments & debt
    • Purchasing
    • Payroll/ benefits administration
    • Tax policy 
    • Development Charges

Finding, understanding and applying for social and community services can be a challenge -- especially for those already facing difficult times. The Human Services professional team considers many different factors when helping a client: income, education, health, transportation, employment, safety/legal, and shelter.

By focusing on overall quality of life, the Human Services team helps clients connect with other community programs and resources that can help meet their needs, providing excellent service while helping clients enhance their quality of life and contribute to their community.

View more about Human Services.

In any emergency we are here to help. Oxford County Paramedic Services is committed to the community health and public safety of the people who live in Oxford County.

Visit Oxford County Paramedic Services

Public Works is responsible for day to day administration, supervision, and maintenance of the Oxford County Waste Management Facility, Water and Wastewater facilities, County Roads and facilities owned or leased by the County.

Our staff maintain County owned and leased properties throughout Oxford. Properties range from new structures, such as the Ingersoll Town Centre, home of Oxford County Library, to historical buildings such as the County Courthouse in Woodstock. Staff strive to maintain the unique characteristics of the properties, while at the same time working to ensure they are accessible to all citizens of Oxford.

Woodingford Lodge is a municipally owned and operated, not-for-profit, long-term care home operated across three sites in Oxford County: Woodstock, Ingersoll and Tillsonburg. 

Visit Woodingford Lodge

General inquiries

Oxford County Administration Building
21 Reeve Street
P. O. Box 1614
Woodstock, Ontario
N4S 7Y3
519-539-9800 | Toll-free: 1-800-755-0394
customerservice@oxfordcounty.ca

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Oxford County

21 Reeve Street, P.O Box
1614, Woodstock, Ontario
N4S 7Y3

Tel: 519-539-9800

General Email: customerservice@oxfordcounty.ca 
Email HR (Job Opportunities): hr@oxfordcounty.ca

Office Hours:
Monday to Friday 8:30 a.m. to 4:30 p.m.
(open during lunch)

For an emergency outside of regular hours, please call 1-800-755-0394 and listen for instructions for after-hours emergency calls.

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Department Directory

The County of Oxford is the upper tier to eight Area Municipalities and is responsible for the provision of a wide range of services to its residents.

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Oxford County offers many geographic data services and mapping products through the Corporate Geographic Information System (GIS).

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