Report potholes on Oxford County Roads online at Service Oxford

Oxford County Public Works crews are working to repair cracks and potholes on the more than 670 centre-line kilometres of County roadways. You can help Public Works crews reduce potential road hazards by reporting cracks and potholes on Oxford County roads online at Service Oxford.

All pothole reports should include the following information:

• name of the street
• which lane (i.e., northbound lane, southbound lane, etc.)
• approximate size (e.g., small, medium, large)

Oxford County must ensure its roadways are maintained in a good state of repair for all motorists as directed by provincial legislation and safety standards. Staff repair potholes that are reported or observed on routine patrol inspections within defined timelines as set out in the provincial standards. 

Potholes are common this time of year due to fluctuating temperatures, melting snow, rain and frequent snow plowing. Potholes often start out small but can expand rapidly with steady vehicle tire impact and wet road conditions. 

For vehicle damage potentially caused by potholes, motorists are advised to have their vehicle checked by a mechanic and consider reporting any potential damage to their insurance companies.

New this year, residents can report potholes online on Oxford County’s new customer service portal at www.oxfordcounty.ca/serviceoxford. The online form allows residents to pinpoint the pothole location on a map, fill in additional details, upload a photo, and choose to receive an update from Oxford County Public Works staff if they would like.

Driving tips during pothole season

To reduce and prevent the chances of striking a pothole while driving it’s good to practice the following:

• Keep your eyes on the road while driving.
• Avoid puddles, shoulders and slush on the road where possible.
• Check your vehicle tire pressure regularly and ensure each wheel is inflated to your vehicle’s specifications.
• If a pothole is unavoidable, reduce your driving speed, but only if it’s safe to do so and without slamming on the brakes
• Report potholes to your municipality as you see them.