Information Systems Project Manager

POSITION DESCRIPTION

Department: Corporate Services and Human Resources
Reports to: Supervisor of Business Innovation
Effective Date: October 2025
Positions Supervised: 0
Revised Date: November 2025

POSITION SUMMARY:

Responsible for leading the planning, execution, and successful delivery of internal business improvement projects, ensuring that initiatives are designed to optimize operations, enhance productivity, and align with organizational objectives.

PRINCIPAL RESPONSIBILITIES:

Plan, execute, and manage internal business improvement projects from initiation to completion, collaborating with stakeholders to develop comprehensive plans and deliver impactful solutions that enhance operational performance.
Work with departments to analyze business requirements, identify improvement opportunities, and develop actionable strategies to streamline workflows and align projects with organizational goals.
Provide proactive operational support and customer-focused technical guidance to ensure the long-term success of implemented improvements, addressing challenges and maintaining optimal system performance.
Drive innovation and continuous improvement by evaluating emerging trends, conducting post-project reviews, and applying lessons learned to enhance business operations and project efficiency.
Identify and mitigate risks while collaborating with stakeholders and internal teams to resolve project challenges and ensure successful delivery.
Prepare comprehensive reports, briefs, presentations, training materials, and business process and continuity documents, to support stakeholder understanding and engagement.
Support the organization’s programs and services by promoting the County’s Strategic Plan, best practices, internal policies, and applicable legislation, to meet service excellence standards and uphold Oxford’s vision, mission and values.
Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

Post-secondary education in Information Technology, Computer Science, Business Administration, or a related field
Demonstrated progressive experience in a similar role, with proven experience in project management and business analysis.
Skilled in project management methodologies (Agile, Scrum, Waterfall), with strong organizational abilities to manage multiple initiatives simultaneously and proficiency in using project management tools.
Strong analytical and data-driven skills to identify inefficiencies, recommend improvements, and create detailed documentation such as business cases, workflows, and process maps to support informed decision-making.
An equivalent combination of education and experience may be considered.
Results-driven, adaptable, and resilient professional with strong problem-solving, decision-making, and attention to detail, focused on delivering measurable improvements in dynamic environments.
Demonstrated expertise in maintaining and supporting post-implementation initiatives, managing operational workflows, and applying change management principles to ensure smooth transitions and sustained effectiveness.
Ability to demonstrate the required competencies for this position in alignment with Oxford County’s competency framework.

COMPETENCIES FOR SUCCESS:

Ability to demonstrate the required core and leadership competencies for this position in alignment with Oxford County’s competency framework.
Core competencies include teamwork, communication, innovation, service excellence, accountability and integrity, and inclusivity.

WORKING CONDITIONS:

Works in an office environment.
Occasional travel to other work locations.