Social Service Worker - Family Transition Program

POSITION DESCRIPTION

Department: Woodingford Lodge
Reports to: Supervisor of Behavioural Supports and Transition Services
Effective Date: July 24, 2023
Positions Supervised: 0
Revised Date: N/A

POSITION SUMMARY:

Provides support and counseling to Family Transition clients and acts as a resource to their families / caregivers, linking them with other community agencies where appropriate. The Social Service Worker acts as an advocate on behalf of clients to aid in improving their quality of life.

KEY ACCOUNTABILITIES

• Provides the following support:
  • Provide mental and emotional support to assist clients and their families while awaiting Long-Term Care placement. 
  • Works collaboratively with a multidisciplinary team to communicate and track client progress.
  • Liaise with Provincial Ministries, clients, family members, internal staff, community stakeholders and organizations, to provide educational sessions to support increasing awareness on issues affecting seniors.
  • Liase with internal and external agencies and service providers to ensure the successful transition into a Long-Term Care Home.
• Evaluate specialized care plans through clinical assessments for clients and provide suggested interventions to meet the changing needs of clients. 
• Ensures continuous quality improvement through the maintenance of records, reports and program statistics to support program evaluation.
• Liaise with clients, family members, the multidisciplinary team, internal and external stakeholders, and visitors to provide clients with access to applicable programs and services. 
• Understanding of role specific health and safety responsibilities, and ensured compliance with internal and external safety policies, procedures, and legislation, including the Occupational Health and Safety Act.
• Performs other duties as assigned.

QUALIFICATIONS FOR SUCCESS

• Post-secondary education in social or human services or related discipline.
• Must be a Registered Social Service Worker in good standing with the Ontario College of Social Workers and Social Service Workers.
• Demonstrated knowledge of mental illness and treatment as it applies in a long-term care environment.
• Experience in counseling, assessment, and crisis intervention with an understanding of client difficulties related to economics, education, victims of family violence, physical or psychiatric impairments, geriatrics, addiction and isolation.
• Demonstrated ability to identify and collaborate with internal and external partners to deliver programs, services and outcomes.
• Knowledge of relevant trends and legislation, best practices and regulations including the Long-Term Care, Behavioural Supports Ontario and Occupational Health and Safety Act.
• Certification or additional training in mental health or responsive behaviours such as PIECES training, Crisis Prevention, Dementia Trainer and/or Consultant Certification, Teepa Snow – Positive approaches to care, Gentle Persuasive Approach or Mental Health Certificate is an asset.
• Ability to demonstrate the required competencies for this position in alignment with Oxford County’s competency framework.
• Valid Ontario driver’s license and a vehicle with insurance is required.

COMPETENCIES FOR SUCCESS

• Individual Contributor

WORKING CONDITIONS

• Works in a long term care facility.
• Exposure to clients within the facility, which may demonstrate responsive behaviours.