Disability Management Specialist

POSITION DESCRIPTION

Department: Corporate Services and Human Resources
Reports to:  Senior Coordinator, Employee Health & Disability Management
Effective Date: January 2026
Positions Supervised: 0
Revised Date: January 2026

POSITION SUMMARY:

Ensures effective and efficient delivery of Oxford County’s human resources services relating to disability management, attendance management and employee wellness.

PRINCIPAL RESPONSIBILITIES:

• Delivers the following human resources services:
  
  • Disability Management 
  • Attendance Management
  • Employee Wellness
• Attends to all aspects of employee attendance, including, but not limited to Workplace Safety and Insurance Board (WSIB), short term and long-term disability claim management and Employment Standards Act leaves.
• Develops, implements, and monitors effectiveness of return to work and accommodation plans for employees with occupational and non-occupational injuries and/or illnesses.
• Provides advice, information, and assistance on disability and attendance management matters to management and employees, including, but not limited to, collective agreement and policy interpretation, and legislative compliance.
• Liaises with employees, management, union representatives, WSIB, treating practitioners, long term disability benefits carrier, OMERS, the Ministry of Labour, Human Rights, consulting firms, EFAP provider and legal counsel.
• Builds strong relationships with management and employees to foster and maintain a positive workplace culture.
• Monitors formal and informal departmental attendance support programs.
• Participates on employee wellness committees and leads wellness programs and initiatives.
• Prepares reports, correspondence and other documents as required. Maintains appropriate records using disability management software system. 
• Escalates complex disability management matters to Senior Coordinator, Disability Management & Employee Health.
• Reviews the effectiveness of programs and provides updates to the Senior Coordinator, Disability Management & Employee Health.
• Establishes and tracks key human resources performance indicators. 
• Completes projects as required and performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• Post-secondary education in human resources and/or disability management certificate.
• Demonstrated experience in disability management in a unionized setting. 
• Municipal and/or broader public sector experience an asset.
• An equivalent combination of education and experience may be considered. 
• Demonstrated knowledge of Labour Relations, Human Rights, Occupational Health and Safety, Workplace Safety and Insurance and Employment Standards Acts and regulations.
• Proven organizational and interpersonal skills with the ability to deal effectively with sensitive and confidential information.
• Knowledge of Parklane Systems experience an asset.
• Valid Ontario driver’s license is required.

COMPETENCIES FOR SUCCESS:

• Ability to demonstrate the required core and leadership competencies for this position in alignment with Oxford County’s competency framework.
• Core competencies include teamwork, communication, innovation, service excellence, accountability and integrity, and inclusivity.
• Leadership competencies include strategic thinking, leading people, achieving results, project/process management, and fostering change

WORKING CONDITIONS:

• Works in an office environment.
• Occasional travel to other worksites.