IT System update
Last updated: December 12, 2025
Oxford County has discovered, and is currently responding to, a technical incident relating to its information system. Please check this page again for updates or follow us on social media.
Updates
December 12, 2025: Oxford County is advising the public that personal and private information collected by some programs and services was compromised as part of the County’s cyber incident discovered in September 2025.
As required by privacy legislation, Oxford County is providing formal notice with full details about the kind of information accessed. If you were part of these programs but do not have access to email, a printed copy can be requested by calling 1-800-755-0394.
The County is further advising residents at this time to be wary of any unexpected outreach from Oxford County asking for financial or any other personal information. Please contact Oxford County if you receive such a call to verify if it is legitimate at privacy@oxfordcounty.ca.
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News release: Notice of compromised personal and private information for some Oxford County Services (Dec 12, 2025)
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Information sheet: Best practices for personal cybersecurity
- News release: Employee information may have been compromised as part of IT cyber incident (Sept 24, 2025)
- Statement: Forensic investigation is underway for Oxford County IT incident (Sept 22, 2025)
- Statement: Technical incident relating to Oxford County’s information system (Sept 15, 2025)
Information for former employees
Due to the Canada Post mail strike announced September 26, 2025, notification letters to former employees were issued to the last known personal email address on file. Read the update
If your contact information has changed since you were an employee, please submit updated information here.
