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Service Excellence

Strategic Direction 5: A County that performs and delivers results

Customer service has been an area of focus—and pride-- for the County for many years. The “Service Excellence” strategy represents a the next step in our customer service philosophy, in which regard for our citizens and each other is ingrained in everything we do.

Our strategy

Create a culture of service excellence
Educate staff about service standards
Get better quality of feedback on customer service

Download the Service Excellence strategy book

More information

Contact Customer Service

For employees

Download the printable Service Excellence reference sheet
Download the Service Excellence poster