September 07, 2016
Irregular billing cycle for Tillsonburg water customers
Starting on September 12, 2016, Oxford County is changing the way water meters are being read in Tillsonburg.
As a result, an irregular billing cycle will occur for one month that will be reflected on customer's September/October bill, which may be higher or lower than usual. The amount on the bill will be based on the water meter read date, and may cover a period between 13 and 42 days.
Some residents will not receive any water billing on their September bill for August consumption. The number of days customers are billed for will be indicated on the bill.
After this transition, bills will return to the normal 28 to 31 day cycle as before.
Please note there is no rate change associated with this transition. We apologize for any inconvenience caused by this change in meter reading.
For more information:
Call - 519-842-9200
Email - firstname.lastname@example.org
Visit - tillsonburghydro.ca/my-home