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August 18, 2020
Oxford County seeking feedback on 2021-2024 Water & Wastewater Rate Study

Proposed changes include how some wastewater charges are managed for the townships and ICI customers

Oxford County is asking the public for feedback on the 2021-2024 Water & Wastewater Rate Study, which includes changes to how some wastewater charges are managed for the townships and ICI (industrial, commercial and institutional) customers.

Presented to County Council on August 12, the proposed rate study sets out the rate calculations for the next four years for Oxford’s 21 water systems and 11 wastewater systems. The rates, which go into effect January 1, 2021 if approved, are established to cover the day-to-day operating costs of the systems as well as the future capital investment needed to ensure they run safely, efficiently and sustainably into the future.

Recommended changes in the 2021-2024 rate study include:

  • Harmonizing the wastewater "fixed" charge for all township customers. For residential billing purposes, this would establish a single township wastewater fixed charge for each of Drumbo, Embro, Innerkip, Mt. Elgin, Norwich, Plattsville, Tavistock and Thamesford. Oxford's townships already pay the same fixed rate for water.
  • Harmonizing the wastewater "consumption" charges for all ICI customers. This rate would be set at the rate for Woodstock, which is the lowest rate across the County. Right now, there are different ICI wastewater consumption rates depending on where a business or organization is located.
  • Retiring the Source Water Protection Program fee from bills. This charge, which amounts to approximately $1.20 on every water bill, was introduced to fund the County's four source water protection plans. The program is now transitioning to long-term monitoring and maintenance under the Public Works operating budget.

To learn more about the rate study, download the Council report and presentation, or to ask a question or submit a comment, visit Questions and comments are being accepted on the rate study until September 18, 2020.




PDF - Table: Proposed changes to the 2021-2024 water and wastewater rates


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About Oxford County

Located in the heart of southwestern Ontario at the crossroads of Highways 401 and 403, Oxford County has a population of approximately 121,000 people across eight area municipalities that are “growing stronger together.” As a partnership-oriented, two-tier municipal government, Oxford County is emerging as a leader in sustainable growth through the Future Oxford Community Sustainability Plan and County Council’s commitment to achieving 100% renewable energy, becoming a zero waste community and working towards zero poverty. Situated in one of Ontario’s richest areas for farmland, agriculture is a key industry that is driving innovation in sustainable industries and diversifying the local economy. Oxford County offers a thriving local arts, culture and culinary community, as well as conservation parks, natural areas and more than 100 kilometres of scenic trails. The Oxford County Administration Building is located in Woodstock, Ontario. Visit or follow our social media sites at Oxford County’s Strategic Plan is at

Oxford County is taking steps to support our community's response to COVID-19 (coronavirus disease) and measures taken by Southwestern Public Health. We are monitoring our operations daily to ensure we are taking the right actions to protect our residents, employees and visitors. Get updates at