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November 28, 2018
In-person pick-up continues for December Ontario Works cheques

Oxford County is continuing to offer in-person pick-up in Woodstock, Ingersoll and Tillsonburg due to the current uncertainties in mail service

Oxford County is advising people who receive Ontario Works payments by cheque that the December cheques, including landlord payments, will not be mailed out because of the continued uncertainties in mail delivery through Canada Post.

Instead, the County will make cheques available for in-person pick up at its offices in Woodstock, Tillsonburg and Ingersoll on Friday, November 30. You will need to show valid photo identification to collect your payment. 

If you receive Ontario Works payments by cheque, please go to the office where your client service worker is located. In Woodstock, cheques will be available at the County’s main Administration Building located at 21 Reeve Street. Oxford County’s Human Services offices are also located in Tillsonburg in the Livingston Centre at 90 Tillson Avenue, and in Ingersoll at Community Employment Services located at 37 Alma Street.

Cheques not picked up on November 30 will continue to be available on December 3 at the office where your client service worker is located.

While back-to-work legislation has passed to end the rotating postal strike, there are still uncertainties relating to the Canadian Union of Postal Workers (CUPW), coupled with a backlog in deliveries. To avoid the possibility that Ontario Works payments will be held without delivery, putting vulnerable people in our community at risk of not meeting their basic needs, Oxford County has opted for in-person pick-up for another month.

The County’s Human Services department is responsible for financial help through supports like Ontario Works, housing and shelter, child care subsidies and more. To get automatic text or email updates from Human Services, sign up for eAlerts by going to and choosing “Human Services Updates.” For urgent questions or information, please call 519-539-9800, ext. 3390, toll-free 1-800-755-0394.


Client Service Work location: Woodstock
Oxford County Administration Building
21 Reeve Street, Woodstock

Client Service Work location: Ingersoll
Community Employment Services
37 Alma Street, Ingersoll (behind IDCI)

Client Service Work location: Tillsonburg
Livingston Centre
90 Tillson Avenue, Tillsonburg​

Media contact

Donna Kemp | Strategic Communication & Engagement
519.539.9800, ext. 3158 |