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February 08, 2018
Help starts with 211

211 assists Ontarians in navigating community, social and health services

If you’re looking for help in finding services in your community, the answers to your questions are just three numbers away: 211.

211 Day is approaching, celebrated annually on February 11. 211 Day should serve as a reminder to residents that this free service is at their fingertips. Calling 2-1-1 is an easy way to access information about financial, emotional, social and basic needs support in Oxford County at any time of day, in over 150 languages. It can also be used to contact police, fire or paramedic services in non-emergency situations, which helps reduce the number of non-emergency calls coming to 9-1-1.

The United Way and Ontario 211 have released call statistics for 2017. In Oxford County, 860 calls were made to 2-1-1 for non-emergency help last year. The top reasons for calls were residents seeking information on education, health, utility assistance and income support/financial assistance.

Whether you are seeking support for an elderly parent, looking for healthcare services, or need financial assistance, 2-1-1 is the right call to make.


Kelly Gilson, Executive Director, United Way of Oxford

“Government and community services change frequently – and new programs are created to meet emerging needs in the community. 211 maintains a comprehensive and up-to date inventory of the full range of government supports, new mental health services and other community programs, and provides a starting point when people don’t know where to turn. 211 is such a great resource and we encourage all residents to take advantage of it anytime they have questions about what is available in their community.”

Social media and online content
Twitter: @OxfordCounty

About Ontario 211 & United Way

211 is a three-digit number that helps Ontarians navigate the complex network of human services quickly and easily, 24 hours a day, 7 days a week, in over 150 languages. Ontario 211 Services is a non-profit agency, established to develop and govern the 211 system in Ontario. 211 is supported by the Province of Ontario and is a proud partner of United Ways across the province. Through its partnership with 211 and investment in hundreds of community programs, United Way works to improve lives locally.

About Oxford County

Located in the heart of southwestern Ontario, Oxford County has a population of approximately 111,700 people across eight municipalities that are “growing stronger together” through a partnership-oriented, two-tier municipal government incorporated as the County of Oxford. Oxford County is emerging as a leader in sustainable growth through the Future Oxford Community Sustainability Plan and County Council’s commitment to achieving 100% renewable energy by 2050 and becoming a zero waste community. Situated in one of Ontario’s richest areas for farmland, agriculture forms a cornerstone of the County’s economy, which boasts 55,000 jobs in a rapidly expanding commercial and industrial sector bolstered by its location at the crossroads of Highways 401 and 403. The County offers a thriving local arts, culture and culinary community, as well as conservation parks, natural areas and more than 100 kilometres of scenic trails. The Oxford County Administration Building is located in Woodstock. Visit or follow our social media sites at Oxford County’s Strategic Plan is at


Adam Nyp | Strategic Communication & Engagement
519.539.9800, ext. 3529 |